Information and Forms for New Patients
Telehealth
I’m happy to offer sessions through my telehealth platform. It’s a private and secure way for us to connect, allowing you to get the support you need from wherever you feel most comfortable. This approach makes it easy to fit therapy into your busy schedule without the added stress of travel. Once you become a client, I’ll provide you with simple, step-by-step instructions to get us started. I’m also able to send you additional helpful materials via email. Please feel free to call or email me to schedule an appointment.
Complimentary 15-Minute Consultation
I know starting therapy can feel like a big step. That’s why I offer a warm, complimentary 15-minute phone call or video chat so you can get a better sense of my approach. We’ll chat about the specific challenges that bring you here and how my integrated focus on mind-body healing can genuinely support your goals. Think of it as a helpful, no-pressure chat designed to make sure we feel like a good fit before you commit to anything.
Before your first appointment, please download and complete the required forms, print them and return them via email. Make sure to include a call back phone number.
Insurance & Payment
Insurance can feel confusing—I’m here to make it easier.
I’m an in-network provider for:
- TRICARE
- Blue Cross & Blue Shield
- Aetna
If you’re using one of these plans, I’ll file the claims for you. You’ll just be responsible for your copay or deductible.
If your insurance is out-of-network, payment is due at the time of your session. I’ll provide a receipt (called a “superbill”) you can submit for possible reimbursement. I’m happy to walk you through that process if needed.
Before Your First Visit
It’s a good idea to call your insurance company to ask:
- What is my copay for mental health visits (as an in-network provider, listed as an office visit, which includes telehealth)?
- Have I met my deductible?
- How many sessions are covered each year?
- Is pre-authorization required?
If you have questions along the way, just reach out—I’m here to help.
Scheduling an Appointment
Georgetown Commons
6604 Six Forks Road, Suite 104
Raleigh, NC 27615
Phone: (919) 271-4412
Email: sue@innerhealingresources.com
I use a confidential voicemail system and check messages regularly throughout the day.
If I don’t answer right away, feel free to leave a message—I’ll return your call within 24 hours.